We care about you and your experience at SynFast Oil Change®

If you had any problems, issues, or concerns during your visit to SynFast Oil Change®, please let us know.

Here is how you can contact us:

  • Email
  •           

              or use our Customer Feedback Form

  • Phone
  •           858-999-3548 Ext 101 (Monday-Friday 9am-5pm PST), or call the SynFast Oil Change® location where you had your service performed

  • Mail
  •           SynFast Oil Change®
              Attn: Customer Care Department
              P.O. Box 9627
              San Diego, CA 92169

    The SynFast Oil Change® Professional Code of Conduct and Honesty

As our valued customer, we make the following pledge to you:

    • We will provide you with the highest quality service in an honest, prompt, and professional manner.
    • We will recommend only those services and products which you truly need based on your vehicle manufacturer’s recommendations, or as recommended by Checkchart® based on their reputable research and findings, using the time and mileage since your last service was performed.
    • If you decline any of our recommendations, we will not pressure you to buy any service.
    • We will properly and professionally complete all services we perform.
    • We will treat all customers with courtesy, respect, and professionalism.
    • We will be prompt, fair, and courteous in responding to any customer concerns.
    • We will charge only the fair price posted in our store or only on our approved price list.
    • We will provide you with an accurate, pre-printed invoice prepared from our computerized sale system